Limited Visitors Now Permitted
In accordance with executive order 2020-108 issued by Michigan Governor Gretchen Whitmer’s office and a subsequent order from the Michigan Department of Health and Human Services, Hillsdale Hospital is now permitting limited visitation.
All entry to the facility will be restricted to the main hospital entrance All individuals not under the care of Hillsdale Hospital will be screened each time they seek to enter the facility. Hillsdale Hospital will deny entry to individuals who do not meet the evaluation criteria.
These restrictions will be reassessed daily and changes will be communicated to the media and to the public via official Hillsdale Hospital channels as soon as possible.
Inpatients may receive visitors during specific hours and permitted visitors must stay in the patient’s room. Permitted visitors are required to enter through the main hospital entrance for screening. They will be asked if they have any COVID-19 symptoms or have been exposed to an individual with a confirmed COVID-19 diagnosis in the past 14 days and will have their temperature checked with a no-contact infrared thermometer. Visitors who have symptoms, have been exposed to COVID-19 or have a temperature of 100.4 degrees or higher will not be permitted to enter the facility. Visitors are required to wear a mask or other cloth face covering for the duration of their visit, unless they are medically unable to do so. Permitted visitation includes:
- Emergency: One visitor per patient for the duration of that patient’s stay. Visitor must stay in patient room, unless patient condition requires visitor to move to the waiting room.
- McGuire Short-Stay Rehab & MacRitchie Long-Term Care (Skilled Nursing Facility): No visitors permitted unless visiting patients under end-of-life care.
- Medical/Surgical Unit: One visitor at a time per patient during the hours of 8 am to 8 pm. Visitor must stay in patient room.
- Behavioral Health Unit: One designated visitor per patient for the duration of patient’s stay. Permitted only from 6-7:30 pm Monday through Friday and 4-6 pm Saturday and Sunday.
- Birthing Center (Obstetrics): One designated support person for the duration of a patient’s stay. Two healthy grandparents during labor and for up to 2 hours after delivery. Visitors must stay in patient room.
- Outpatient Surgery: One visitor per patient for the duration of that patient’s stay.
- All Other Outpatient Services: No visitors permitted unless necessary to assist a patient in receiving care (communication, mobility, etc.).
Hillsdale Hospital staff will perform a health evaluation of all individuals that are not under the care of the facility each time the individual seeks to enter the facility, and will deny entry to those individuals who do not meet the evaluation criteria. Criteria that would prohibit an individual from entry include:
- Symptoms of a respiratory infection, such as fever, cough, shortness of breath, or sore throat
- Contact in the last 14 days with someone with a confirmed diagnosis of COVID-19
- Temperature of 100.4 degrees or higher
The evaluation criteria may be updated without warning as new information and recommendations become available.
Frequently Asked Questions
As the COVID-19 situation evolves across the world and in the U.S., we at Hillsdale Hospital are prepared to safely screen, diagnose and care for patients with respiratory illness, including 2019 novel coronavirus (COVID-19). In the event a COVID-19 case presents at any of our care locations across the county, Hillsdale Hospital has coordinated plans in place, established in collaboration with our local health department, the Branch-Hillsdale-St. Joseph Community Health Agency (BHSJ), which are based on the most current Centers for Disease Control and Prevention (CDC) guidelines. We are closely following updates from BHSJ, the state of Michigan and the CDC, and will continue to work in collaboration with these agencies.
Yes. Hillsdale Hospital is prepared to safely screen, diagnose and care for patients with respiratory illness, including 2019 novel coronavirus (COVID-19). In the event a COVID-19 case presents at any of our care locations across the county, Hillsdale Hospital has coordinated care plans in place, established in collaboration with our local health department, the Branch-Hillsdale-St. Joseph Community Health Agency (BHSJ), which are based on the most current Centers for Disease Control and Prevention (CDC) guidelines.
With continued issues and concerns associated with COVID-19, we at Hillsdale Hospital are doing everything we can to protect employees, patients and visitors and minimize the risk of disruption to patient care. Visitation is also being restricted to the hospital in order to minimize exposure for patients, families, staff and community members.
When there is heightened concern around an illness, we closely monitor the situation and implement enhanced infection prevention strategies, working closely with local and state health departments and the CDC.
Our organization-wide prevention and response team closely monitors the rapidly-evolving situation with a particular focus on the issues presented by the virus, including employee health and safety, patient and visitor health and safety, and travel and operational issues.
To help protect our patients against flu and other respiratory illness, Hillsdale Hospital put visitor restrictions in place prior to the governor’s executive order requiring it. Pursuant to the order, the current restrictions are as follows:
All visitors are prohibited from entry unless necessary for:
- provision of medical care
- support of activities of daily living
- exercise of power of attorney or court-appointed guardianship for an individual under Hillsdale Hospital’s care
- performing official governmental functions
- a parent, foster parent, or guardian of an individual who is 21 years of age or under and who is under Hillsdale Hospital’s care
- visitors to an individual under Hillsdale Hospital’s care that is in serious or critical condition or in hospice care
- visitors under exigent circumstances on a case-by-case basis
Additional Restrictions for Specific Units
- McGuire & MacRitchie Skilled Nursing Units: No visitors permitted unless visiting patients under end-of-life care.
- Birthing & Women’s Health Center: One visitor per obstetrics patient for the duration of their stay (labor, delivery, and post-partum).
- Emergency Room: One visitor per patient for the duration of that patient’s stay. Visitor may be asked to stay in the ER waiting room.
Please do your part to keep each other, our patients and our community safe by following guidelines from the CDC about prevention:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick. Avoid close contact with people who are sick.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
At all potential points of patient care contact, we are applying CDC-recommended screening, including both travel screening and respiratory symptom screening.
- Every person calling to schedule an appointment at any of our care locations is respiratory and travel-screened. In in order to minimize exposure, patients will be directed to the appropriate care location based on the clinical screening. All people suspecting illness are advised to perform frequent hand hygiene, wear a mask, and limit contact with others.
- Every person presenting at a Hillsdale Hospital location (emergency room, primary care office, specialty clinic) is rapidly triaged by informed and educated staff.
- If the person is respiratory symptom or travel-screened positive, they are given a mask, separated from other patients, and staff rapidly implement infection prevention protocols.
- Hillsdale Hospital staff notify Hillsdale Hospital Infection Control and the Branch-Hillsdale-St. Joseph Community Health Agency (BHSJ) for their recommendations and proper documentation.
When there is heightened concern around an illness, we implement enhanced infection prevention strategies and ensure we are ready with supplies and plans should the need arise. These plans include:
- Continuing to follow CDC-recommended standard infection prevention measures, including hand hygiene and respiratory etiquette.
- Updating and training staff regarding CDC transmission prevention guidelines specific to COVID-19.
- Following CDC recommendations for isolation based on the site of care. For hospital patients this is airborne isolation.
- Routinely practicing and rehearsing for the potential of infectious disease outbreak in our community, in collaboration with BSHJ, to ensure we are prepared. Where particular public health risks are identified, we monitor the situation to ensure prevention and preparation strategies are the most contemporary, based on the most current clinical standards.
- Assessing our supply inventories and continuously monitoring current supplies on a routine basis. We are working with our supply chain vendors to replenish our supplies. We are implementing CDC strategies for optimizing the supply of N95 respirators and utilizing alternative supplies when feasible.
- Putting visitor restrictions in place. One designated visitor, 18 or older and healthy, is permitted per patient for the duration of the patient’s stay, and may visit between the hours of 8 am and 5 pm. Visitors may be screened prior to entering patient care areas. As we continue to monitor COVID-19, we will update these visitor restrictions when appropriate.
Diagnosis & Treatment
Hillsdale Hospital clinical providers assess each patient and determine clinically-appropriate testing to rule out other respiratory pathogens. If no other respiratory pathogen is identified, BSHJ and the CDC validate whether the patient meets “Person Under Investigation (PUI)” criteria and the risk level. Only patients meeting PUI criteria, as determined by BHSJ and the CDC, will be tested for COVID-19.
Hillsdale Hospital provides regular communications to our clinical providers regarding current CDC guidelines for diagnosis and treatment. Essential care providers deliver care in collaboration and with consultation from infectious disease experts including Randy Holland, RN, infection prevention officer, and Dr. John Paul Jones, chair of the hospital’s infection control committee.
Not all patients with COVID-19 will require hospitalization. For those who do, we have negative pressure rooms at Hillsdale Hospital if needed. We have emergency operations plans in place to be executed based on need. For patients who are discharged, we will refer to the CDC for the non-hospital quarantine process.
The Centers for Disease Control and Prevention (CDC) is closely monitoring an outbreak of respiratory illness caused by a novel (new) coronavirus first identified in Wuhan, Hubei Province, China, which has spread internationally and to the United States. Investigations to learn more are ongoing.
For the most up-to-date information on COVID-19, please visit:
What should I do?
There are simple everyday preventive actions to help prevent the spread of respiratory viruses. These include:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
If you are sick, to keep from spreading respiratory illness to others, you should:
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
The resources below provide the most-up-to-date information, including Frequently Asked Questions, maps and travel information. We have also included several short videos from the CDC that provide additional information.
- CDC Daily Update Page: Updated daily with the latest information regarding the outbreak
- Frequently Asked Questions – Healthcare Workers: Information for clinicians and healthcare workers
- Frequently Asked Questions – General Public: What is it? How does it spread? How can I protect myself and my family
- US Map of Outbreak Activity: Information about the outbreak in the US, including a US map of case activity
- Travel Restrictions / Concerns: Travel information, restrictions and locations to avoid
- World Map of Outbreak Activity: World map with countries listed that have case activity
- Michigan Health and Hospital Association: Coronavirus home page
- Long-Term Care Facilities: Strategies to prevent the spread of COVID-19 in long-term care facilities