Where and when is COVID-19 testing available?
Outpatient COVID-19 testing is available at Hillsdale Hospital’s main lab or the outpatient lab at Three Meadows. The main lab is located on the hospital campus at 168 S. Howell Street in Hillsdale. The lab is open Monday-Friday, 6:30 am-5 pm and Saturday, 6:30 am-12 pm. The outpatient lab at Three Meadows Medical Building is located in Suite 285, 451 Hidden Meadows Drive in Hillsdale, open Monday through Friday, 8 am-12 pm.
Do I need an appointment or a physician’s order?
The lab is walk-in only, but a physician’s order is required for outpatient testing.
Who should I call if I have questions?
If you have questions about your health or whether you need a COVID-19 test, please contact your primary healthcare provider. If you do not have one, you can always visit Hillsdale Health & Wellness, our walk-in clinic at 240 W. Carleton Road, or you can call to set-up a Virtual Visit with one of our providers at (517) 437-7040. If you have questions about laboratory services, please call (517) 437-5160.
Updated November 2022
Visitors to Hillsdale Hospital owned and operated locations and services are permitted as shown below. These guidelines reflect a return to pre-pandemic visitation policies. Birthing Center and Skilled Nursing Facility visitation guidelines are subject to change, especially during periods of high influenza and RSV in our community, as has been the hospital’s practice for many years.
Please note: Patients in isolation are not permitted visitors, regardless of condition (COVID-19, influenza, etc.) until they meet the clinical criteria to be removed from isolation. Limited exceptions may apply.
- Emergency Room: Up to two visitors per patient at a time.
- McGuire & MacRitchie (Skilled Nursing Facility): Call for current guidelines.
- Medical/Surgical/Critical Care Unit: Up to two visitors per patient at a time during visiting hours of 8 am-8 pm.
- Behavioral Health Unit: Up to two visitors per patient permitted only from 6-7:30 pm Monday through Friday or 3-5 pm Saturday, Sunday and on holidays.
- Birthing Center (OB):
- Bediako Birthing Center visitors are restricted to two designated support persons and healthy grandparents only for the duration of the laboring mother’s stay (labor, delivery, and post-partum).
- Children, including siblings, are not permitted in the Birthing Center at this time.
- Surgery: Up to two visitors per patient.
- All Other Outpatient Services (Main Hospital Campus): Up to two visitors per patient.
- Hillsdale Health & Wellness: One visitor per patient.
- All Other Outpatient Clinics & Locations: No visitor restrictions.
Frequently Asked Questions
As the COVID-19 situation evolves across the world and in the U.S., we at Hillsdale Hospital are prepared to safely screen, diagnose and care for patients with respiratory illness, including 2019 novel coronavirus (COVID-19). In the event a COVID-19 case presents at any of our care locations across the county, Hillsdale Hospital has coordinated plans in place, established in collaboration with our local health department, the Branch-Hillsdale-St. Joseph Community Health Agency (BHSJ), which are based on the most current Centers for Disease Control and Prevention (CDC) guidelines. We are closely following updates from BHSJ, the state of Michigan and the CDC, and will continue to work in collaboration with these agencies.
For more questions and answers, visit the CDC’s FAQ page. Visit www.cdc.gov for complete information and prevention advice.
Hillsdale Hospital has continued to evaluate operations based on the risk level associated with COVID-19’s presence in the community and the needs of our patients and team. At this time, there is no requirement for screening or masking for those entering the hospital or our clinics. Visitation guidelines have returned to pre-pandemic policies, and are specific to each unit.
When there is heightened concern around an illness, we closely monitor the situation and implement enhanced infection prevention strategies, working closely with local and state health departments and the CDC.
Our organization-wide prevention and response team closely monitors the rapidly-evolving situation with a particular focus on the issues presented by the virus, including employee health and safety, patient and visitor health and safety, and travel and operational issues.
Please do your part to keep each other, our patients and our community safe by following guidelines from the CDC about prevention:
- Get vaccinated.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick. Avoid close contact with people who are sick.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
When there is heightened concern around an illness, we implement enhanced infection prevention strategies and ensure we are ready with supplies and plans should the need arise. These plans include:
- Continuing to follow CDC-recommended standard infection prevention measures, including hand hygiene and respiratory etiquette.
- Updating and training staff regarding CDC transmission prevention guidelines specific to COVID-19.
- Following CDC recommendations for isolation based on the site of care. For hospital patients this is airborne isolation.
- Routinely practicing and rehearsing for the potential of infectious disease outbreak in our community, in collaboration with BSHJ, to ensure we are prepared. Where particular public health risks are identified, we monitor the situation to ensure prevention and preparation strategies are the most contemporary, based on the most current clinical standards.
- Assessing our supply inventories and continuously monitoring current supplies on a routine basis. We are working with our supply chain vendors to replenish our supplies. We are implementing CDC strategies for optimizing the supply of N95 respirators and utilizing alternative supplies when feasible.
- Putting visitor restrictions in place when appropriate.
Diagnosis & Treatment
Hillsdale Hospital clinical providers assess each patient and determine clinically-appropriate testing. If your provider believes you need to be tested and you have a written order, you can be tested at the Hillsdale Hospital Outpatient Lab.
Hillsdale Hospital provides regular communications to our clinical providers regarding current CDC guidelines for diagnosis and treatment. Essential care providers deliver care in collaboration and with consultation from infectious disease experts including Randy Holland, RN, infection prevention officer, and members of the hospital’s infection control committee.
Not all patients with COVID-19 will require hospitalization. For those who do, we have negative pressure rooms at Hillsdale Hospital if needed. We have emergency operations plans in place to be executed based on need. For patients who are discharged, we will refer to the CDC for the non-hospital quarantine process.
For the most up-to-date information on COVID-19, please visit:
What should I do?
There are simple everyday preventive actions to help prevent the spread of respiratory viruses. These include:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
If you are sick, to keep from spreading respiratory illness to others, you should:
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
The resources below provide the most-up-to-date information, including Frequently Asked Questions, maps and travel information. We have also included several short videos from the CDC that provide additional information.
- CDC Daily Update Page: Updated daily with the latest information regarding the outbreak
- Frequently Asked Questions – Healthcare Workers: Information for clinicians and healthcare workers
- Frequently Asked Questions – General Public: What is it? How does it spread? How can I protect myself and my family
- US Map of Outbreak Activity: Information about the outbreak in the US, including a US map of case activity
- Travel Restrictions / Concerns: Travel information, restrictions and locations to avoid
- World Map of Outbreak Activity: World map with countries listed that have case activity
- Michigan Health and Hospital Association: Coronavirus home page
- Long-Term Care Facilities: Strategies to prevent the spread of COVID-19 in long-term care facilities