Extra Inch Idea Submission Submitter InformationWho is submitting this Extra Inch Idea?Name First Last Position Department Idea InformationGoing the “extra inch” is doing something above and beyond what is expected in service to a customer, patient or their loved one. The actions and/or words truly make the customer, patient or their loved one feel important and cared for in a way that has a special impact or stands out.Describe the Extra Inch Idea and how we would use it in our organization.How did you develop this idea? Did you witness or experience this? If so, where did it happen? Were you a customer, patient, loved one or bystander?What made this stand out to you as an Extra Inch Idea?